Frequently Asked Questions
What are the differences between Online Community Membership and the other workspace memberships?
Online Community Membership provides online access to our community of collaborators while you work from anywhere on planet Earth—anywhere with an internet connection! Online Community Members can instantly connect with all of our members to ask questions, post events, share news and publish job postings. If you seek a wider audience, these can be pulled to our public website and onto our external newsletter!
Online Community Members are also welcome to attend select free CSI events, such as: member summits and networking events; as well as have access to member discounts for a host of other events. If you need a great meeting space in Toronto, Online Community Members are entitled to a 20% discount when booking CSI meeting rooms.
Alternatively, workspace memberships (Hot Desk, Clusters, Private Desk, Private Office), in addition to above, have access to locked member-only workspace and lounge space, mail services, printing / scanning / fax machines, free coffee, and associated free meeting room hours.
Can I work out of the CSI lounge spaces as an Online Community Member?
Online Community Membership provides online access to our community of collaborators. Our many other memberships, such as Hot Desk, Private Desk, and Private Office packages, do provide workspace as well as many other benefits (including member services such as mail services and printers/copiers). Alternatively, we are now offering a beta version of a single-day Lounge Pass at CSI Annex, with an additional discount to Online Community Members! Our new Lounge Pass gives you access to work out of the Annex Ground Floor Lounge during our business hours (M-F, 9 AM – 5 PM, excluding holidays), and unlimited member coffee/tea!
The single-day Lounge Pass will be available at a discount to Online Community Members for $20/day (non-member price: $30/day), and is being offered at an additional 20% discount to members and non-members alike during the beta period – bringing the current cost down to $16 for Online Community Members!
You can sign up for this service in-person by visiting CSI Annex at 720 Bathurst St. This is currently the only CSI location where we are offering this service. We’d love to see you there!
Please note: the Lounge Pass does not currently include access to the upstairs member workspaces, nor member services such as mail services and printers/copiers, as our workspace packages do.
Lastly, as an Online Community Member, you receive a 20% discount to Meeting Rooms if you would like to book a room to work from or to host a meeting. To book a meeting room, you can check the room availability here, and then call the appropriate location to book the room for you. When booking be sure to give YOUR NAME for the booking profile to take advantage of the discount.
Can I get Online Community Membership for others in my organization?
Online Community Membership is for individuals and all members of your organization are welcome to sign-up individually. Each member has an individual and unique profile associated with their membership to add a human touch to connecting with our community.
You may choose to request that your organization pay for your membership, and you can arrange for this by emailing firstname.lastname@example.org. If your organization is interested in providing access to 20+ members, please be in touch with us at email@example.com to discuss the right plan for you!
I already held a CSI Membership in the past and would like to return as an Online Community Member! How do I reactivate my past membership and profile?
We’re happy to welcome you back! Simply email firstname.lastname@example.org to request reactivation and we will be in touch.
My question was not answered here. Who can I contact to get an answer?