We’re hiring for an Operations Manager!

Location: Virtual and occasionally on-site at 192 Spadina Ave in Toronto

Application Deadline: Applications will remain open until the position is filled

Start Date: Spring/Summer 2026 (TBC)

About StopGap Foundation:

StopGap Foundation is a Toronto-based Canadian charity that works to make our communities more connected through influencing policy change, offering free educational programming in elementary schools, and actually removing access barriers to single-step entryways all over Canada. 

What we do:

• Awareness Campaigns: Through workshops, talks, and social media outreach, we educate the public about the importance of accessibility and inclusivity, highlighting access challenges faced by people with disabilities and how everyone is connected to this issue.

• Ramps: We partner with builders, volunteers, local businesses, building owners, and community groups to construct simple, cost-effective ramps for single-stepped locations. The ramps remove access barriers and provide a literal platform to spark important dialogue about accessibility.

• Advocacy: We work with policymakers, urban planners, developers, business and building owners to promote policies and practices that prioritize accessibility and inclusive design. Our goal is to influence long-term change in how built environments are designed and maintained.

• Resources and Support: We provide valuable resources and guidance for individuals and organizations looking to improve accessibility. From best practices to practical advice, we are a go-to source for making change.

Our Core Programs:

• StopGap Ramps: StopGap is famous for its colourful ramps that are integral to helping raise awareness and remove barriers in neighbourhoods all over Canada. We envision a world in which our communities are accessible to all. StopGap provides practical solutions in the form of access ramps.

• Community Ramp Project: A volunteer-led initiative, the Community Ramp Projects raise awareness in communities all over Canada and beyond. 

• StopGap School Project: Our School Project offers education centred around disability, accessibility, and inclusion for elementary school groups. Through this project, we get students out of the classroom, into their neighbourhood, and thinking about building a more accessible world.

• Volunteer Engagement: Volunteers join our mission by painting and delivering ramps, supporting our community outreach efforts, acting as Ambassadors for our School Program, help raise funds, assist with events and communications, and help spread our awareness raising messages far and wide.

• Corporate Team Building: StopGap offers corporate groups opportunities to learn about the role they can play in creating more accessible communities while contributing hands-on support for our ramp building process. These are paid opportunities that help build our community of supporters and meet our revenue generation needs.

Job Description:

We are seeking a passionate and dedicated Operations Manager to join our team. The successful candidate will oversee programming and day-to-day tasks to help keep the organization running smoothly, contributing towards StopGap’s long-term goals and mission. The ideal candidate will have a strong commitment to accessibility and inclusivity, along with excellent communication and organizational skills and a high level of reliability.

Key Responsibilities:

• Program management, including:

• Ramp programming: Reviewing ramp request form submissions and emails, communicating with business/building owners and homeowners, managing invoicing and accounts receivable/payable, coordinating ramp construction with builders, coordinating ramp painting, and ramp deliveries with volunteers.

• Corporate Teambuilding: Collaborating with StopGap staff team and volunteers in hosting corporate groups for half-day and day-long ramp painting sessions, accessibility walking tours, panel discussions and presentations.

• Community Ramp Project: Supporting volunteer project leaders in communities outside of the GTA, ensuring they are equipped with the resources they need to conduct outreach activities, engage eligible single-stepped locations, and bring StopGap ramps to their community. The Operations Manager supports Community Ramp Project leaders in helping them leverage local building material donations and raising awareness and ramp building/painting/deliveries

• School Project: Collaborating with educators in schools across Canada and coordinating school presentations and school ramp painting sessions

• Volunteer program: Onboarding volunteers, matching volunteers to roles based on their interests and skillset, engaging volunteer community of 200+ individuals, and supporting volunteers in their roles at various events like ramp painting sessions or StopGap’s annual fundraiser

• Collaborate with the staff team and Board members to:

• Plan and execute events, campaigns, and initiatives

• Seek, apply, and deliver grant related projects

• Provide feedback and collaborate on communications and fundraising strategies

Education and Experience:

• Minimum 5 years of experience working in Operations Management or related roles, preferably in a charitable organization

• Bachelor’s degree or college diploma in Nonprofit and Charitable Organization Management, Operations Management, Business Management, or a related field, is an asset

Attributes:

• Passion for accessibility and social inclusion.

• Integrity and leadership abilities.

• Strong problem-solving, written, and verbal communication skills with a high attention to detail. 

• Excellent organizational and project management skills for multitasking several projects and tasks at one time while balancing priorities.

• Strong team player with the ability to create and maintain excellent working relationships with a variety of internal and external stakeholders.

• Ability to make personal connections with members of the community.

• Ability to work independently and without supervision.

• Technological competence in Google Suite (Docs, Sheets, Slides), Mailchimp, and basic visual design (Adobe Photoshop/Adobe Illustrator/Adobe InDesign, and/or Canva/Affinity/Photopea).

• Experience using Customer Relationship Management (CRM) systems. Knowledge of Zoho CRM is a plus.

• Knowledge of HR practices, including recruitment and training, is a plus.

• Previous experience in the charitable sector is a strong asset.

Schedule:

• 25 hours per week (virtual and occasionally on-site)

• Occasional evening or weekend work required

Compensation:

Starting Salary: $41,600 per year, plus benefits and vacation entitlement.

How to Apply:

If you are a collaborative and motivated, and organized individual who is passionate about accessibility and inclusivity, we’d love to hear from you. 

Please apply with your cover letter and resume here: 

https://zfrmz.com/cPv80yNP0mLZOz89wsjL 

We thank all applicants for their interest, however, only those selected for an interview will be contacted. Interviews will be conducted on a rolling basis. 

StopGap Foundation is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. We are committed to fostering an inclusive and accessible work environment. Please let us know if you require accommodations during the application or interview process.