Important Guidelines for Your Booking
Thanks for booking our space! Here are some important things for you to know.
Space Policies
Please be sure to read our full rental policies.
On-site Equipment
Most meeting rooms have a mounted projector, screen, or a TV which can be connected directly to your device via HDMI, USB-C (new standard), or Mini Display Port (older Mac port). Please check when making your booking to ensure your room has the equipment you need.
After Hours Access
For bookings at the Centre for Social Innovation you will receive an access code via email for each booking which will grant you entry to the building via a keypad at the entrance. The email with the access code will arrive within 30 minutes of your booking. If you do not receive a code, please email us (meetingrooms[at]socialinnovation.ca).
Please keep this code handy for your booking, and share it in advance with any guests attending the meeting. For security reasons, NEVER post your code at the entrance. The code will activate 30 minutes prior to your booking and expire at the end of your booking.
There is a charge of $50+ in the case that a room is left unclean or damaged.
ENTRY TO THE BUILDING
You will require your access code, sent via email, to enter the building. This code will activate 30 minutes prior to your booking and expire at the end of your booking.
If your meeting room booking is after regular business hours, feel free to call in advance for instructions about how to access the space
Please only share your access code with the guests joining your meeting. For security reasons, NEVER post your code at the entrance.
Please call us at 416-979-3939 ext. 1 during our regular business hours, and we will do our best to answer any questions you have. Our regular business hours are M-F, 9:30 AM – 4:30 PM (excluding holidays).
Invoicing
Meeting Room invoices will be generated and charged to the billing information on your account on the first business day of the month, for all bookings from the previous month.
Event invoices will be generated prior to your event and will be charged on the day of your event.
If you don’t already have payment information saved on your account, you will be required to enter in payment info at the time of booking.
For direct online bookings we accept all major credit cards as well as VISA debit and Mastercard debit. If you need to make a booking with an alternative method of payment, or if you require any assistance with bookings please contact events[at]socialinnovation.ca
CANCELLATION POLICY
All Meeting Room cancellations must be made at least 24 hours before your booking, or you will be responsible for the full cost of the booking.
All Event booking cancellations must be made 10 business days in writing, or you will be responsible for the full cost of the booking.
If you need to modify your meeting room booking, you can adjust it directly online as long as you do so 24 hours before the start of your booking; 10 business days is needed to modify event bookings. In either case, you will want to first secure any new meeting room space or time required immediately on the booking portal, and you will then need to get in touch with our Meeting Room & Events team (events[at]socialinnovation.ca) to confirm the move so that the invoicing can be updated manually on the backend. In these cases, you will be waived for the cost of the lower cost room to ensure you are not double-paying.
ACCESSIBILITY
A detailed description of the accessibility of each of our buildings can be found here!
DIRECTIONS AND PARKING
192 Spadina Ave
Toronto, ON M5T 2C2
416-979-3939 ext. 1
192 Spadina Avenue is on the west side of Spadina between Queen St. and Dundas St., at Sullivan St.
By TTC:
The Spadina subway is the nearest subway. The Spadina streetcar stops at Sullivan Street. You can also take the Queen or Dundas streetcars and walk from the Spadina stop.
Parking:
Please note that CSI does not offer parking.
There is metered parking all along Spadina.
There is a Green P parking lot approximately 2 blocks north of the Centre for Social Innovation, on the east side of Spadina. Note that Spadina runs northbound so you must approach from Queen St.
There is a public lot on Sullivan St. Note that Sullivan runs westbound so you must approach from Huron St.
Diversity, Inclusion, and Anti-discrimination Policy
Our policy around diversity, inclusion & anti-discrimination, written in accordance with the Ontario Human Rights Commission and Bill 168 can be found here.